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Travel Saints
Complaint of the Month
Iniquitous Travel Practices Exposed
Date
Tour Operator/Company
Special report Link
Circumstances
2004/05
Fred Olsen Cruise Lines
Cruise the Baltic & Amazon Cruises
Top Quality customer Service
May 2005 Sissi Bay Hotel -Crete Reported by Tina Garnett of Drobak - Norway Three of us went to Sissi Bay Hotel and had a wonderful one week holiday at the Sissi Bay Hotel, we took the all inclusive package and we had good food, good service,clean and bright rooms, wonderful weather and it was a real treat to be surounded by friendly smiling staff. The all inclusive is limited but for the price of the holiday not being too expensive for May it was worth it. Special thanks go to the Owner Marie and staff Kara, Sabina and Nikos for their smiling cheerful faces everyday as did all the other staff. We felt very sad to be leaving and we will certainly go back for a holiday there again. Sissi Town is a delightful place on the coast and they have a harbour that is bright and interesting. Thank you to Sissi Town and Sissi Bay Hotel. You will be seeing us again.
Sept 06 Peter Dielmann Cruise the Elbe Berlin to Prague (or reverse direction) on the Elbe River. Outstanding customer service and very high quality catering.